Bigger or Smaller by Seth Godin

Every decision we make, every encounter we have... we get a choice.

Are we opening doors or closing them?

It's so tempting to shut people down, to limit the upside, to ostracize, select and demonize. It makes things a lot simpler. Not seeing means you don't have to take action. Not opening means it's easier to announce that you're done. And not raising the bar means you're less likely to fail.   More...